Question 1

Can I consult a doctor or pharmacist?

Accepted Answer

You can book a telephone consultation via call or whatsapp.

Question 2

Will I really save a lot of money with online orders?

Accepted Answer

Ordering online saves you the trip, and it lets our pharmacists suggest a suitable generic alternative where one exists — generics contain the same active ingredient and usually cost less than the branded version. Call or WhatsApp your branch and ask for the best price on the medicine you need; we offer the best prices around town.

Question 3

How do I store my cream?

Accepted Answer

Follow the storage instructions printed on the tube or jar first — they differ between products. In general, most creams keep best in a cool, dry place away from direct sunlight, with the lid firmly closed, and they should not be frozen unless the label says so. If your cream has separated, changed colour or smells different, stop using it and speak to our pharmacist.

Question 4

What are the expiry dates of the medications?

Accepted Answer

Every medicine we dispense carries a batch number and an expiry date on its packaging, and we rotate our stock so that what reaches you always has usable shelf life remaining. Please check the date before you start a course and do not use anything past its expiry — bring it to any branch and our pharmacist will advise you on a replacement.

Question 5

When should I take my other medications, such as other hormones, thyroid or over the counter medications?

Accepted Answer

This genuinely depends on which medicines you are taking together. Some are best taken on an empty stomach, others with food, and a few need to be spaced several hours apart from each other because they interfere with absorption. Bring your full list — prescription, hormones, thyroid medication and anything over the counter — to our pharmacist, or send it to us on WhatsApp, and we will check the timing and interactions for you.

Question 6

What do I do if I miss a dose of my medication?

Accepted Answer

As a general rule, take the missed dose as soon as you remember — but if it is nearly time for your next dose, skip the one you missed and carry on as normal. Never take a double dose to catch up. Missed-dose rules are different for some medicines, including hormonal contraception, so please call or WhatsApp our pharmacist for advice specific to what you are taking.

FAQs

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Frequently asked questions

01.Can I consult a doctor or pharmacist?

02.Will I really save a lot of money with online orders?

03.How do I store my cream?

04.What are the expiry dates of the medications?

05.When should I take my other medications, such as other hormones, thyroid or over the counter medications?

06.What do I do if I miss a dose of my medication?

Prefer to just talk to someone?

We are service providers for: